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Health & Welfare Council of Long Island: The Access Health Care Long Island Coalition

Summary

Long Islanders feel the impact of uninsurance as strongly as other communities across New York State. To address this issue, the Health & Welfare Council of Long Island attempted to standardize interpretations of eligibility rules and procedures used by various Long Island enrollment agencies to reduce health insurance applications processing delays and unnecessary rejected applications.

Grant Goals:

  1. Increase the number of insured Long Islanders by 25%;
  2. Increase the number of re-enrollments and recertifications by 50%;
  3. Decrease the determination time; and
  4. Decrease the error rate in applications found ineligible for non-documentation compliance.

Grant Outcomes:

  • Convened the key players responsible for enrollment and re-enrollment in Nassau and Suffolk Counties to discuss similarities and differences in their processes, and to find ways to standardize and streamline the process;
  • Facilitated communication between enrollment agencies and local departments of social services regarding the status of applications.
  • Developed Change of Address and Additional Information forms to help streamline the process.
  • Developed a Cheat Sheet for enrolling agencies to clarify requirements and improve the quality of applications.
  • Clarified key points of difference on State and Federal requirements by involving a State Department of Health representative during each meeting. 

Grantee Information:

Grantee

Health and Welfare Council of Long Island, Inc.

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